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    Policyholder Website

    This secure website was designed especially for the Colonial Life policyholder. It gives you instant access to important forms and information all in one place. You can see your personal information, change your name and address and check the status of a claim. You can also:

    • Access service forms, including those available in Spanish.
    • Read information about how to file a claim.
    • File a wellness claim.
    • File a doctor's office visit claim.
    • File a loss of life notification.

    Request access to the Policyholder Website | Frequently Asked Questions

    ColonialConnect for Plan Administratorssm Website

    This secure website was designed especially for Colonial Life plan administrators. It allows you to conduct your Colonial Life business online and with the confidence that the information you submit will stay private. When you join this website, you will be able to:

    • Take advantage of Colonial Life's E-Services options.
    • E-mail questions, requests or information to the Colonial Life plan administrator service center.
    • Link to CCH HR AnswersNow website. This link is provided through a special arrangement we have with CCH, Inc., and is available to you at no fee. You can enjoy valuable, convenient online references and support, including research tools, information and checklists specific to human resource topics.
    • Have service resource information, such as tips on billing administration, claims filing, handling an employee's leave of absence, and more, at your fingertips.

    Request access to the Plan Administrator Website