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Special notices to customers

We're here to help you

We’re committed to our customers during challenging times. If your area is affected by severe weather, natural disasters or other emergencies, we want to help. You’ll find location-specific information below with details on how we can provide special assistance.

Disaster event: Iowa storm

Colonial Life is prepared to help you following the winter storm in Harrison County. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Special notices for policyholders

Disaster events: Hurricanes Helene & Milton

Colonial Life is prepared to help you following Hurricanes Helene and Milton. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Disaster event: New Mexico flooding

Colonial Life is prepared to help you following the flooding in Chaves County. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Disaster event: Pennsylvania Flooding

Colonial Life is prepared to help you following the flooding. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Disaster event: Alaska rain and landslides

Colonial Life is prepared to help you following the rain and landslides. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Disaster Event - Connecticut Flooding

Colonial Life is prepared to help you following the flooding. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Vermont Flooding July 2024

Unum is prepared to help you following the flooding in Vermont. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Disaster event - Hurricane Beryl

Unum is prepared to help you following Hurricane Beryl. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We're also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

Disaster event: Iowa Severe Weather

Unum is prepared to help you following the recent storms. If you need special assistance during this time, please call our service representatives for help at 866-679-3054. Or click here to ask a question, check your claim status or review your coverage.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.