Use one of the service forms below to update policy details or to keep your policy if premiums are no longer being deducted from your paycheck.
Call customer support:
800-325-4368
Monday through Friday, 8 a.m. to 8 p.m. ET
Se habla español
Fax claims information:
800-880-9325
Mailing address:
Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365
Keep your Colonial Life coverage! Use this form to update your payment method and continue coverage if your premiums are no longer being deducted from your paycheck.
Add or change the designated beneficiary on your Colonial Life policy.
Find answers to the most common questions about the Change of Beneficiary form.
Update owner and/or contingent owner information for your policy.
Request changes to personal data or to exercise policy provisions.
Request a loan, withdrawal or cancellations/surrender of your life policy.
Authorize representatives to disclose insurance plan, policy, billing, and beneficiary information.
